3 March 2008, 10:38 AM
My wii broke after a short couple months of using it (disc drive failure) which is/was relatively common. They turned it around in less than 10 days, prepaid the shipping and changed the warranty date from date of purchase to the date of repair. Their customer service peons were intelligent and friendly--and domestic, to boot. So if you *do* have Nintendo hardware issues, rest at least somewhat assured that they'll do what they need to to resolve your problem in a timely manner.
I had a Wii Points card that kept getting rejected by the VC, however(showed the right number of points on the card, but wouldn't accept them into my VC account), and they asked me to mail them the card with the receipt in order to credit me the $20 i was out =( That was a big disappointment, but somewhat understandable as I could very well have been attempting to commit...well...virtual fraud so I guess I should have expected such a reaction.
All these stories about the red rings of death for the Xbox 360 and how MS is handling it and now stories of rampant PS3 failures (both of which, sadly, I expected) are making me even happier to be a Nintendo fanboy XD
At the very least there's not a chance in Hell you could make me take a first- or second-generation console from either MS or Sony because I know how likely it is to prove faulty =\ it's not fair to beta test hardware on customers who are paying full price.
I had a Wii Points card that kept getting rejected by the VC, however(showed the right number of points on the card, but wouldn't accept them into my VC account), and they asked me to mail them the card with the receipt in order to credit me the $20 i was out =( That was a big disappointment, but somewhat understandable as I could very well have been attempting to commit...well...virtual fraud so I guess I should have expected such a reaction.
All these stories about the red rings of death for the Xbox 360 and how MS is handling it and now stories of rampant PS3 failures (both of which, sadly, I expected) are making me even happier to be a Nintendo fanboy XD
At the very least there's not a chance in Hell you could make me take a first- or second-generation console from either MS or Sony because I know how likely it is to prove faulty =\ it's not fair to beta test hardware on customers who are paying full price.